The Macbook has been tested at an Apple Authorized Service location and verified as fully functional. Restored to its factory default settings, comes with MacOS X Sierra (10.12) Keynote, Pages, Numbers, iMovie, Garage band, Open office, Skype. The Macbook is in excellent good condition, however, it is a used item and may have minor cosmetic issues – see pictures for reference. We provide 30 days warranty which covers any hardware related issues, a genuine Apple AC adapter included. It will be shipped out the same business day- Fedex or UPS ground ( 2-5 business days).