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Return Policy

 

 

 

You may return any item along with all the included accessories in its original packaging for a refund, within 30 days of delivery or the date of pickup at the store location, subject to the conditions and exclusions below:

 

  • All returned item must be in the same condition as sold, with all included accessories. If condition differs, we reserve the right to refuse the return.
  • Claims for damaged item or missing accessories must be received within two business days of receipt/delivery of item, and must be claimed by emailing at support@computerdoctor-bg.com

 

 All returns are subject to a 15% restocking fee, exchange, or alternatively a store credit can be requested by customers planning to order a replacement item.

 

For return requests within 30 days from the delivery date. All returns are subject to a 15% restocking fee.

 

  1. We’ll send you an RMA (Return Merchandise Authorization) that will be valid for 10 days. This will include your RMA number and return shipping information.

 

  1. The customer is responsible for return shipping cost and to prepare the item for return with original packaging box or appropriate protective materials (such as bubble wrap and foaming materials). Items packed with papers or fabrics and not acceptable. Customer is responsible if any damage is caused on the item during shipment.

 

  1. Customer is responsible to erase all personal data or programs(apps) from the item. 

 

  1. We’ll promptly issue your refund once we receive and verify your return. Once your return is received and inspected, we will issue a refund of the subtotal (minus 15% restocking fee) within three (3) business days, unless the customer decides to exchange the product.

 

 

 

 

 

Local Return at the Store locations

 

Local customers are welcome to come at our stores to return the merchandise.

 

store location :

 

4075 S. Durango dr. #105B

 

Las Vegas, NV 89147

 

702-802-3300

 

customerservice@computerdoctor-bg.com

 

 

 

_____________________________

 

9875 S. Eastern Ave. #E4

 

Las Vegas, NV 89183

 

702-490-3900

 

customerservice@computerdoctor-bg.com