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Dear Customers:

 We understand that getting ESSENTIAL devices repaired is more crucial than ever during these challenging times. We are operating with limited hours and safety measures in place. If you believe your device is not essential to you please hold off on the repair.

 Computer doctor BG would like to inform you that we remain open by appointment only on a curbside pick up/ drop off, You can also opt to mail-in  the device or we may come to you and pickup/ drop it off ( additional fee will apply). We will be servicing MAC and PC devices only ( desktops and laptops, no custom builds towers). We won’t be able to service iOS devices( iPhone, iPad, Watch, Beats, Airpods) at this time.

 Our stores doors are locked, Once you park in front of the store please give us a call, so we can come to pick up your device.

 PLEASE UNDERSTAND THAT REPAIRS TAKE LONGER THEN USUAL, WE ARE WORKING WITH VERY LIMITED STAFF AS WELL.

4075 S. Durango Dr. #105B.  The new hours will be 9:30AM to 4:00PM Monday to Friday, weekends will be closed.

 9875 S. Eastern ave, ste: E4 is TEMPORARILY IS CLOSED AND ALL REPAIRS MOVED TO 4075 S. DURANGO dr. #105B, Las Vegas, NV 89147 

 PC customers Call us at 702-802-3300, Henderson 702-490-3900 for any questions or appointments.

 Apple Mac customer can book an appointment :  https://support.apple.com/repair

 

 

 

 

 

we are Book an appointment for Mac

Extended Hardware Warranty

Computers/Laptops Extended Warranty Protection Plan:

  • All 1, 2 & 3 year extended warranty plans are cover by our third party warranty partners, coverage kicks on day 31st from date of invoice. Computer Doctor BG will NOT be part of any extended warranty claims.
  • Hardware claims filed before the 31st day, Computer Doctor BG will cover under the company hardware warranty subject to the terms and conditions of “Standard hardware 90 days Warranty.”
  • After your purchase, you will receive an email from our partners to register your device for the extended warranty.
  • Warranty Covers all computers, all brands, all makes & all models.
  • Covers new, used, refurbished, open box & certified pre-owned items.
  • Covers standard & internal hardware malfunctions, manufacturer defects & 100% of the parts and labor used in the repair.
  • No lemon guarantee & no deductible.
  • Warranty must be sold at time of purchase
  • Does not cover gross misuse, lost/stolen, maintenance/cosmetic issues & products manufactured more than 5 years ago
  • Warranty sales must appear on your customers invoice
  • If the item cannot be repaired, it will be replaced or reimbursed for the current replacement cost (minus shipping & tax) by the third-party warranty partner

 

Extended hardware + Accidental Damage Warranty

Computers/Laptops Extended Warranty Protection Plan:

  • All 1, 2 & 3 year extended warranty + Accidental damage plans are cover by our third party warranty partners, coverage kicks on day 31st from date of invoice. Computer Doctor BG will not be part of any extended warranty claims.
  • After your purchase, you will receive an email to register your device from the extended warranty.
  • Warranty Covers all computers, all brands, all makes & all models
  • Covers new, used, refurbished, open box & certified pre-owned items.
  • Covers standard & internal hardware malfunctions, manufacturer defects & 100% of the parts and labor used in the repair.
  • Covers Accidental damage (liquid/impact damage)
  • Warranty must be sold at time of purchase
  • Does not cover gross misuse, lost/stolen, maintenance/cosmetic issues & products manufactured more than 5 years ago
  • Warranty sales must appear on your customers invoice
  • If the item cannot be repaired, it will be replaced or reimbursed for the current replacement cost (minus shipping & tax) by the third-party warranty partner